About Us

Lamps.com sells only the best lighting products, and as such we are proud to back up every product we sell with our One Year Warranty. Lamps.com will gladly repair or replace, at our discretion, your purchase within one year of your purchase date in the event that you find a defect in materials or workmanship.

This warranty does not cover light bulbs, controls or accessories. Ceiling fans are covered by the included manufacturer’s warranty only. The warranty does not cover defects, damages or malfunctions caused by improper installation or use of the product in any manner other than that intended and specified by the manufacturer.

Before attempting to file a warranty claim with Lamps.com, please review the manufacturer’s warranty first. No Lamps.com warranty claims will be accepted if a manufacturer’s warranty remains in force. However, our customer service department will gladly help you process your claim with the manufacturer.

In order to initiate a warranty claim, please contact our customer service department at help@lamps.com or 1-888-602-7011. Lamps.com shall in no event be liable for incidental damages. Your specific legal rights granted by this warranty vary from state to state. Please retain your original receipt or invoice for this warranty.